The text, pending plenary approval, aims to adapt municipal regulation to the evolution of social services, the development of dependency care, and changes in telecare itself, which is moving from being solely an alarm device to an instrument for prevention and support.
The new ordinance differentiates between home social telecare and advanced telecare, incorporating additional monitoring and risk detection devices. The goal is to move towards more preventive and personalized care, including follow-up, prevention of loneliness and social isolation, calendars, reminders, and information on social resources.
It also includes greater adaptation to the specific circumstances of each person, including those with visual or hearing impairments, and its relationship with other assistance services from different administrations to avoid duplication. The text establishes a catalog of user rights, regulates service registration and temporary absences, and improves control mechanisms with the service provider.
Mayor Inés Rey explained that the ordinance aims to provide the Council with a more current, flexible, and person-centered regulation. Notably, last September, the tender for the service was approved for 931,310 euros over the next three years, with the goal of reaching 2,020 users by the third year.
Furthermore, the Local Government Board also approved the award of a multipurpose emergency vehicle for 662,717 euros, which includes training sessions for firefighters.
